I'm Mrs Shylaramachandran, from ottapalam, palakkad (dist), kerala.
I bought the above mentioned model washing machine on 25/6/2012 from one o[censored]r showrooms at Ottapalam. For the past 3-4 days its washing circle is not getting completed. Spin is not working, sometimes clothes r still dry & soily even after the full circle is completed. Yesterday morning I registered a complaint with S P Associates, Vadakkanthara, Palakkad.
They told me that the technicisns r here at ottapalam & defienietly will come & attend . I waited till noon. Again I called . Later the technician called me & asked the route & told within minutes he'll come. Without seeing I gave a call but he told that he can't come. From today morning onwards I'm cslling several times at the service centre & each time they told that the technician will come. But now the time is 2.00 pm& when I called they r telling that by monday they will see.
My main problem is that, my elder son is a mentally challenged child of 25 yrs. He is completely bedridden. Its for his purpose our washing machine is running . Now already 2 days passed & the clothes r so abundant . I can't wait till monday .
Anticipating a speedy c& favourable action from ur side.
Expecting a better customer support from IFB Was this information helpful? | 
