[Resolved] IFB — Even after repeated calls IFB guys doesn't resolve the issue | |||
I have bought AMC for IFB washing machine, the details of which is mentioned below, Customer Name :: Akhtar Ghaus Zaman My Mobile ::[protected] Customer ID :: 1405188 AMC No :: 13955 ICR No :: 21202 Date of AMC :: 05-Dec-2014 IFB Equipment :: Digital 5 Kg The problem is, when the washing machine is drying the cloth, it vibrates violently, and gets displaced from it’s position, so i can’t use the washing machine anymore, for almost 2 weeks now. I did call to the customer care, and they asked to contact Mr.Ravi at [protected], he asked to contact Mr.Rahul at [protected], but what i get in return from all of them is just false promises, confirming issue will be resolved in a day or two, but nothing happens. Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Mar 17, 2015 IFB Industries Customer Care's response Dear Mr. Akhtar, We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest . IFB Team Verified Support Mar 19, 2015 IFB Industries Customer Care's response Dear Mr. Akhtar, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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The problem got resolved, but after long chase, and only after i went legal etc, which i was not expecting after AMC from IFB.