[Resolved]  IFB — Even after repeated calls IFB guys doesn't resolve the issue

Address:Bangalore, Karnataka

I have bought AMC for IFB washing machine, the details of which is mentioned below, Customer Name :: Akhtar Ghaus Zaman My Mobile ::[protected] Customer ID :: 1405188 AMC No :: 13955 ICR No :: 21202 Date of AMC :: 05-Dec-2014 IFB Equipment :: Digital 5 Kg The problem is, when the washing machine is drying the cloth, it vibrates violently, and gets displaced from it’s position, so i can’t use the washing machine anymore, for almost 2 weeks now. I did call to the customer care, and they asked to contact Mr.Ravi at [protected], he asked to contact Mr.Rahul at [protected], but what i get in return from all of them is just false promises, confirming issue will be resolved in a day or two, but nothing happens.
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2015
IFB Industries Customer Care's response
Dear Mr. Akhtar,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team
Verified Support
Mar 19, 2015
IFB Industries Customer Care's response
Dear Mr. Akhtar,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email
id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
Complaint comments 

Comments

Hi,
The problem got resolved, but after long chase, and only after i went legal etc, which i was not expecting after AMC from IFB.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information