[Resolved] IFB — Extraordinary service team at ifb

Kailash Perugu

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Dear IFB Team,

It give me great regret to inform you that your service operations in India turn out to be a complete failure while your team in India is not capable of completing a single service request full fledged.

I own a IFB Senorita washing machine which is not working from almost a month with a water leaking problem from beneath. Complaints which have been raised are being automatically cancelled by your team Here is the latest ref number of the complaint : 15803185. When contacted the team asks me to call the local dealer and the dealer is not bothered to solve it and always says they do not have a track of the complaint number provided.

Tried to email your company unfortunately could not find your email ID in your website

I really feel sorry to by an IFB Product and would not suggest others to buy one in future..

- KAILASH PERUGU

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Mar 29, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2015

IFB Industries Customer Care's response Dear Kailash,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jul 11, 2015

IFB Industries Customer Care's response Dear Kailash,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected]
Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.