[Resolved]  IFB — Extremely pathetic customer service for washing machine, bangalore

Address:

Bangalore, Karnataka

This is regarding complaint number: [protected] 1) washing machine stopped functioning in 1 month: is this really a a world class product as you claim? 2) logged a complaint on thu 1, today is thu 5. No response since 6 days. I called customer care 8 times. Apparently there is some mess on grounf regarding with service provider should service this area. Arinidhi: talked to jon[protected], he said he cannot service this area as this has moved to vijay lakshmi providers. I called vijau lakshmi[protected]. They are saying arinidhi should service this. I talked to ifb local personned. Mr. Santosh[protected] and he very rudely said do not call me for this. I cannot help. I am lost in the middle and now am regretting the decision when i purchased this product. Kindly help address this issue.