[Resolved]  IFB — false commitment by ifb when u buy an after sale service just taking money

Address:Mumbai City, Maharashtra, 401107

I bought washing machine from ifb it's been less than 2yrs and it stop working every six months and i have to submit a complaint for the parts that gets spoiled. When u call the customer support they tell rep will come and visit ur and his charges to check is 700rs what is the point of buying ur product when it spoiled and i need to pay every time they come to see.
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Jul 29, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternalely you can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES
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    +91 33 3048 9299
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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