[Resolved]  IFB — Faulty dishwasher

Address:

Jammu, Jammu and Kashmir

I live in jammu. We bought the dishwasher neptune dx a month ago. When the machine came we found that it had a huge dent on the right side. We complained and they said that they would send a new one soon and they did but this one was old.. It didnt even have a pipe and looked really old. The service tried to fool us by telling us that they had the machine tested before they sent it to us which was totally a lie. Then much to our satisfaction they said that they would send us another one and so they did but again this one has a dent and it doesnt even look new and it has scratches all over. Now we dont want this machine anymore and we want our money back and if we dont we will have to take this complaint further. I hope that we hear back from you soon. A disappointed customer, Prachi