[Resolved]  IFB — Front door glass broken (heavy burst sound)

Address:Chennai, Tamil Nadu

I brought IFB Washing m/c Last Year in SELLAMANI & CO Ambatture Chennai..Yesterday (on-13.August.2014) My wife dress washed (at 2.30pm) After 5.30pm she is working in kitchen heavy sound came from house (burst sound) After she was searched found SENORITA SX 6kgs 1000Rpm Front door glass broken condition and glass piece spillage in sround Hall.Already My boy Baby (6 Month old) Sleeping in hall.(Above detail sharing in my phone call that time i returned to Home from my office)


My wife very afraid condition night full heavy fever.she is not Cook


Pl.Pl.Pl.Check and countermeasure to be correct in other your IFB product washing m/c That is one unsafe.


In future avoid this problem fully


Now i already contact custemer care and complained. They will corrected my washing M/c shortly.
My Complain No[protected]


C.Jayapal.Plot no-104, S.v.Nagar, perumalpattu village, veppampattu, Thiruvallure, Tamil nadu 602024
Mobile-[protected].
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Mar 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2014
IFB Industries Customer Care's response
Dear Mr. C.Jayapal,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Complaint comments 

Comments

Thank you, IFB Team,


Today (19.08.2014) My washing m/c glass changed.Again thank you your support.


1.Why problem came?
2.Why glass broken? After used 3 hrs back.
3.Why heavy noise came?
4.What we will follow before running and After running and ideal time
5.What guarantee again will glass broken.
6.I want again glass broken M/C replacing
7.what your assured for safety


Any information Pl.Call My Mobile no-[protected]

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