[Resolved]  IFB — how services is provided by ifb

My machine is under warranty. On 9 march the washing machine stop working, so l lodged a complaint on 10 march. Within 24 hrs the technician came and replaced the lock of the machine charging 1249/-. After the technician was gone i started the machine on express 15 and it was stop in between. So i gave a call to the service center on the same day, but the technician didn't come up for 2 or 3 days. Then how the technician came and replaced the rubber charging 1850/- and there were also some panel issue, so he said he will replace it after 2 days. Today is 23 march and he didn't show up. After constant calling the technician call me and he said he will charge me for the panel 4850/- and today also he didn't show up. This is how ifb provide service to it's customer. Next time the customer will think twice before buying ifb products. One more thing technicians don't even wear i card while providing service to its customers.