IFB — I am really fedup with this poor (Zero) service from IFB

Address:

Vellore, Tamil Nadu

Hi All,

We do have IFB top loading machine, and for which, while we asked for services, they encouraged us for the AMC by paying Rs 4000/-(Please note half of the machine cost). We have paid it also as they expected.

After the AMC, as a first complaint, we lodged a complaint on 20th December, stating that Machine is not working, but for no reason, it was recorded in systenm on 8th Jan 2015. They delayed it for 15 days for taking the complaint itself.

Any how we persisted and followed up for (prompt ?!) at least resonable service with everey day follow up.

We are following up with Udaya Rajan, Head for Vellore, ..either he keep say spare is supposed to come from Chennai or he dont attend the pHone.

We tried all other possible way, but our problem has not solved out till date...

All the aged people are suffereing inhome as the washing machine not working

I am really fedup with this poor (Zero) service from IFB.

Infact I had big will on IFB products and its service..but getting vanished away.

I have to look for next step as rightful consumer.

Thanks
Dr. Dhakshayani, Mtech, Ph.D
167, Thiruvalluvar street
Brammapuram
Katpadi
Vellore -632014
TamilNadu