[Resolved] IFB — IFB AMC service.

georgemenezes

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Sir, I have registered a complaint on 4th May 2015 as I have some problem in my senator Waching machine though not completely off. I have been waiting for the technician to come but in vain. Everytime I call customer care, I have been provided with differenct phone numbers to contact. I have spoken to Mr B Suresh(floor leader) but I m not getting any resolution. Today I have got one more number Mr Santosh (area manager) I have informed him my story... He just said he will look into this. I want to know after taking AMC. Do I need to followup for 11 days to get my machine serviced ? I am too tired to deal with these people. My complaint number 15470436

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 15, 2015

IFB Industries Customer Care's response Dear George,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 18, 2015

IFB Industries Customer Care's response Dear George,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email
id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

georgemenezes

from Bengaluru, Karnataka

Thanks for resolving the issue after multiple escalations. My issue has been resolved on Sunday. Appreciate team for coordinating and getting it done.

I would have been more happy had this been resolved without escalations. ! Appreicate this website as well for supporting customers like me in resolving the issues on warfooting.