Hi,
I had lodged complaint on 04th Sep ’14, Today being 09th Sep
’14, None from the IFB team bothered to call back and correct the
status of IFB Dryer .Every day i spoken customer number I post spoke
to samiksha IFB Representative, He had promised to resolve
today 09th Sep, Today, But, i was not surprised, I did not get
response till after noon, When I called up Magdalin, again to my surprise
call was answered . who was rude and did not care for customer. Also
responded with don’t care attitude. When I responded to take up the
case in consumer forum. He reverted to take it up whom so ever. Agency
have closed the ticket from back end without even solving the issue with
IFB dryer.IFB Brand value have
been held at stake by staffs who cannot acknowledge customer concern
and respond ?
This was not the first time I have concern with these guy, I have
decided to take up in consumer forum .
Thanks/Regards
--
Vishwas Satarkar / Maintenance
Executive – jüSTa Panjim, Goa
Off Marine
Drive, Caranzalem, Ilhas, Goa - 403002
Cell: +[protected] /
Land Line: +[protected]
Email: Website: www.justahotels.com Was this information helpful? |
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