[Resolved]  IFB — ifb complaint token number is [protected].

Address:Ratnagiri, Maharashtra, 415605

Hi,

I lodged the complaint on 15 feb 2018 ifb micro oven which didnt get start. My token number is [protected].

It's so unfortunate that your people did not have the courtesy to fix the problem till the today. As per ifb commitment the problem will be fixed with in 48 hrs of complaint.

When ever i called the customer care i am getting the false assurance stating that it's going to be fixed today. (I really dont know which day). Every time they will give different phone # of the service provider which is either wrong number are no one will pick the call.

I have spoken to the 7-8 customer care people. & all representative confirming address every time.

I have wasted money and 2 complete full day in call your customer care and waiting for the service. Yet, your people are not able to fix the issue.

Hope some one has the courtesy to respond to my mail.

Thanks & regards
Milind vichare
[protected]
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Apr 23, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Mar 23, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Microwave. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Regards
IFB Appliances
Complaint comments 

Comments

As the cycle is completed it was not stoping and runing for 2nd cycle and taking long time more than 3 hrs
This machine always go for complaints i want this machine to work as efficiently as ifb. Iwant this complaint must be acepte and rectified just before the day of complaint
IFB Industries Customer Care's response, Mar 17, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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