[Resolved]  IFB — IFB customer care complaints are not attended in Bhopal despite multiple reminders

Address:Bhopal, Madhya Pradesh

I have digital direct 7 kg IFB washing machine in warranty period. Machine is not working for last 7 days. I have booked complaint at customer care on 7. 8.14. Done reminder calls on 9.8.14 and 12.8.14. My complaint no is 13517646. Despite reminding multiple times, call is not being attended, also my call is not being forwarded to higher officials on request at customer care. This has previously happened twice earlier in Bhopal.
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Mar 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2014
IFB Industries Customer Care's response
Dear Sir/Madam,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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