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Washing Machines
IFB Industries

[Resolved]  IFB — IFB Digital 5.5 Washing machine, Problem since march 2013 - Getting PRS/PR5 error almost every 2nd month.

Address:Bangalore, Karnataka

IFB technical team is coming to my house and providing temporary fix to the problem and going away. I have more than 15 ticket numbers for the problem since 2013. Now my washing machine is not working since 14th Oct - today is 27th, every day I am getting excuse for problem to resolved/part to be replaced in next 2-3 days. TICKET Number[protected]. I have contacted customer care many times, ensuring best/quick service all the time, but waste of time. Old Ticket numbers: 12 Aug[protected] 18th July[protected] 7th March[protected] 7th Jan[protected] 29th Oct[protected] 21st Sept[protected] 28th July 11192195 14th July[protected] 9th May[protected] 20th April[protected] 28th March[protected]
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2014
IFB Industries Customer Care's response Dear Saurag,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Nov 26, 2014
IFB Industries Customer Care's response Dear Saurag,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 
1 Comment

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Comments

Team, get this rectified permanently, even the board which was replaced 2 days back is skipping time and hanging for 10 mins. If we restart the washing machine it start working. Problem is not closed for latest ticket number 14020466
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    +91 88 5376 9434
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