IFB — IFB has no idea about their product or service. Ticket nos:[protected],[protected],[protected].

Address:

Chennai, Tamil Nadu

All this started with 1)My washing machine not starting up and they said it was an issue with the heater and filter. Replaced them and also dropped nuts and bolts into the body of the machine. Poor technical expertise. 2)The next time we started to try running the machine we get shock all over the body and started getting weird sounds.they said the heater was not fixed properly and miraculously it started working without any shock 3)Third time we tried running the machine worked half way through the process and water started to overflow all over the machine. Called them up as usual and one of them turned up the next day says they do not have the spare with them now and will replace them if you still have the problem. No wonder the same problem came up immediately since "Nothing was done on the machine to rectify the problem" except that they gave their phone number and wanted to call them if we have the same problem. No other go called them up some one else comes up the next day and does nothing to fix but looks into a different part of the machine and says run the machine and call them if we have the same issue. This time a different issue comes up the washing machine is stuck in a loop of taking water in and releasing it out and the knob does not move at all. When we call them up they say someone else would attend to it. Asked for a manager phone number to call but none picks up the call. All this happened from 28 Apr till 18 May. Final Verdict : Is there some one at IFB who knows something about their own product and get this fixed.