[Resolved] IFB — ifb machine not functioning properly - from day of purchase. | |||||
I have purchased ifb front loading washing machine 45 thousand inr - executive plus vx id 8.5 kg i 1400 rpm 8months back and we are experiencing issues with this washing machine from the day of the purchase, conditioner gets dispensed as soon as the main program starts, i reported it multiple times but it has not been fixed. Technicians that came for checking have no clue or poorly trained on the product, they say that conditioner is dispensed at the start of the machine... Was surprised by this level of knowledge/training. On top of this now the water keeps on flowing into machine even if the machine is stopped or even when the power is switched off. Wasn't expecting such poor quality ifb machine by ifb which is 45000inr, extremely bad ifb machine. Please return my money and take the ifb machine back or replace with the genuine ifb machine. I hope ifb will listen to customer and take necessary action in order to reclaim that ifb is best in all aspects! Was this information helpful? | |||||
Apr 18, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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