[Resolved]  IFB — IFB Microwave Oven not heating

Address:Hyderabad, Andhra Pradesh

I had purchased a IFB Microwave oven from Spencers Daily, Attapur Hyderabad. The price of the IFB Microwave oven was around Rs.6000 in 2012 October. Microwave oven stopped heating and went bad, so i had called the technician who had come to see what is the problem. The technician said the transformer or something has gone bad and said it would cost Rs.3000 atleast to get this fixed at IFB Service center. I just feel cheated by IFB as a branded company like this just tries to steal people's money like this. All the 3 Year or 5 year warranty or all false. They give those warranty on parts which are cheap. The actual expensive part of the microwave oven does not have an warranty. If someone else atleast know how to get this fixed at local store at cheaper price please let me know. I am not going to buy IFB ever and will never recommend anyone to it. I am going to do an exchange on my IFB washing machine too if i do not get any help from IFB. Instead of getting a crappy Rs.6000 product serviced for Rs.3000 i would buy a new microwave oven from someother chinese company and throw away after 2 years. Keep an eye out here, If i do not get that product fixed for best price or if i think it is just a Huge hollow brick in my kitchen then i will post the "IFB Microwave oven destroying video soon".
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Mar 17, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2014
IFB Industries Customer Care's response
Dear Mr. Nizamuddin,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com
along with your contact details and we will help resolve your issue.

IFB Team
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