IFB — IFB - Not attending the registered service complaint

My top loading IFB washing machine is not working for noisy reasons that might be.(Bought on date: 1st April 2013). I have complained to Customer Care so many times in between 1st April 2013 to 31st March 2015. The technician come and every time he told me that there is balance problem. The problem was not resolved. But again after taking AMC from IFB I have complaint so many times to customer care. I waited for a day for the call and no one has called which worried me. Since then I have been calling customer care everyday till today( 23 June 2015) and I was being assured the same non sense about technician calling me. The customer support guys gave me some so called coordinators and managers numbers. I have called them both Virender and Santosh and Raman almost everyday who are very rude and did not give me any date when the technician will be fixing the washing machine. They even gave unacceptable reasons for the same. All these made me develop huge disrespect for your customer care service where the technicians dont respond and managers are equally rude. I was deeply disappointed in your service and have decided never to buy ANY APPLIANCE from IFB in the near future. My Registered Telephone Number: [protected]. Hope this email falls into right hands so that higher management will be notified of the POOR CUSTOMER SERVICE provided. Although considering the service I have received till now, I will not be surprised if this email will be ignored and no action will be taken.