[Resolved] IFB — IFB Senorita SX Front load - Bad product and bad after sales service

Rajesh Lingadurai

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I Purchased IFB Senorita SX Front load washing machine about 2 years back. From the first month onwards machine started giving problems. I had filed complaints and had to wait nearly a month for their after sales service response. Even on September 1, 2014 I filed a complaint no: 13694321. But till today there is no response from IFB. Last time when I filed complaint and waited more than a month for their service. I don't know about the other products of IFB. But this particular model is continuously giving problems. Moreover they have very bad customer service. Please don't go for this Product. Regards, Rajesh Lingadurai

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Mar 29, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2014

IFB Industries Customer Care's response Dear Rajesh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.