[Resolved]  IFB — IFB Senorita SX Front load - Bad product and bad after sales service

Address:Bangalore, Karnataka

I Purchased IFB Senorita SX Front load washing machine about 2 years back. From the first month onwards machine started giving problems. I had filed complaints and had to wait nearly a month for their after sales service response. Even on September 1, 2014 I filed a complaint no: 13694321. But till today there is no response from IFB. Last time when I filed complaint and waited more than a month for their service. I don't know about the other products of IFB. But this particular model is continuously giving problems. Moreover they have very bad customer service. Please don't go for this Product. Regards, Rajesh Lingadurai
Was this information helpful?
No (0)
Yes (0)
Mar 29, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2014
IFB Industries Customer Care's response
Dear Rajesh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6872
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information