IFB — IFB Support[protected] / 15115501

Address:

Hyderabad, Andhra Pradesh

Hi, I have bought IFB Washing Machine with Four Year Warranty Support which Ends on 03-March-15. I have Raised Complaint on 23-Feb-2015 Complaint No: 14982776, IFB support engineer reached to me checked the Washing machine and confirmed that the issue is Bearings and need to replace and it will be done by another team. The other Team reached after 10 days after calling so many times and they haven't change the Bearings saying that there is no issue with Bearings. I have Taken AMC contract from IFB by Paying 2, 973 Rs on 27-Feb-15 for one year. I observed the same issue so I have raised another complaint on 15-Mar-15 Complaint No: 15115501, then immediately another engineer approached me troubleshooted and confirmed that issue is Bearings need to change. He also said that another will team come and change the bearings but from then till now nobody called me from IFB. I called customer care and got the local Service Center Number [protected]. I am calling Daily 5 times to the Service Center and speaking Madhavi and Mahender which is giving Worst Support. I frustrated with the support by them so i have cancelled my next purchase of IFB Dish Washer. But I loose my 2973 Rs towards AMC where there is no response or support. So please help me to get my 2973 Rs back and i will never buy a IFB Product or never refer any body for Buying IFB Products with this type of Support. Please do the Needful Regards Anil Kumar Raju. SRR [protected]