[Resolved] IFB — IFB Washing Machine not working | |||
We have bought IFB washing Machine 10 months back. It has suddenly stopped working. Its still in warranty period. We have lodge complaint from the same via Consumer No/Ticket no.15960351 dated 11.07.2015. But yet machine is not working, technician have not come yet. Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jul 18, 2015 IFB Industries Customer Care's response Dear Archana, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Aug 18, 2015 IFB Industries Customer Care's response Dear ArchanaThank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Sorry to say but do you know meaning of best services????.. Since last 10 days machine is not working and daily we are calling customer care and getting unsatisfactory response. Your Technician is not willing to come and problem is unresolved. Please let me know your escalation matrix to top level. We have asked customer care person also the same but no one willing to share & problem standstill. We are highly unsatisfied with IFB services & will never recommend for IFB product any more. We were about to buy one AC of IFB but now our perception changed completely..