[Resolved]  IFB — Impersonators as Service Agents from IFB

Address:

Thane, Maharashtra

Citizens Alert!!! Impersonators as Service Agents from IFB I had Mr. Sameer Sheikh – Service Agent visiting us on 10thJan2015 from Datar Services (Dombivli west) for AMC contract renewal after checking the condition of the IFB washing machine the AMC contract for 2 years was finalized. Then on Monday, 12th Jan 2015 two person visited our home at3:00pm claiming to be service agents from IFB, they told my wife who was alone at that time that they need to check the machine and then certify it for AMC.My wife did not open the security door and informed about Sameer Sheikh visit& AMC being already finalized. How come these two impersonators know about AMC when we have not discussed it with anyone. It means, someone from DATAR Service is passing information about customers (CUSTOMER DATA COMPROMISE), as we came to know from them that such incident had taken place in past where some impersonator had come and take AMC money without completing any formalities. How many incidents have gone un-reported only GOD knows. I fear to think that anything could have happened that day if the impersonators were allowed inside our house. I expect strict action on the service provider for leaking customer information to avoid such incidences in future and as preventive measure I am going to make a written complaint to our nearest vishnunagar Police Station. Moral: Have Security door installed, if you don’t have one and do not entertain strangers when you are alone.