[Resolved]  IFB — Improper demonstration of IFB DIsh Washer

I purchased a IFB Dish Washer Neptune Dx on 18.05.2014. IFB sent a representative for Demo on 28.05.2014 after several follow up calls. This person could only start the machine and as it was his first Demo for Dish Washer he could only manage to show me the User Manual for my queries. While the machine was running he left the place and afterward I found a error F5. I tried to solve the problem as per the guidance of the Manual, but could not solve the problem. For last two days I am constantly following up to send a Competent person for the Proper Demonstration of the Machine and to solve the problem F5. I am not getting any satisfactory response. They are again providing me the phone no of the person already visited and I am not satisfied with his Demo. I am lodging this complain with the hope that this problem will be solved and my Dish Washer will run properly. Debjani Sarkar Mo: [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 31, 2014
IFB Industries Customer Care's response
Dear Mr. Sarkar,

We tried to establish contact with you but unfortunately we could not get through. We are unable to find your details in our database with
this number you provided. Please provide an alternate number preferably the number you were using when you purchased / registered your product.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

IFB Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6870
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information