[Resolved]  IFB Industries — [protected]

Address:Mumbai City, Maharashtra, 400078

No action taken with respect to the mentioned complain I'd. Product in warranty need to change a small magnetic valve. Authorised service centre people not responding. Since Saturday 15 times called to the help line no. But they are not arranging technicians after so many requests. Literally harassed by them this is really wrong the way they are treating customers. This is ridiculous. If the product is in warranty and they are not responding what if in future if the product is not in warranty they will not attend only. Then it's useless to buy stuffs from such a big brand name.
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Mar 21, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2015
IFB Industries Customer Care's response
Dear Jyotsna,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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