[Resolved] IFB Industries — ac service not provided by company

rishu rishu

from Asansol, West Bengal

Address:	Patna, Bihar, 800007
Website:	www.ifbappliance.com

My self prashant kumar registered mobile number to IFB APPLIANCE is [protected] I bought split AC 1.5 tone about 2 month ago . Recently I call ifb customer care for servicing of my AC as it does not cooling the room, customer care boy told me about technician will be visit at my address shortly till that time I made three time call on different days but still technician not visited at my address.This type of discrepancy will dilute your company name.
Kindly arrange technician for my AC unless I take step to lodge complain at consumer court.

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Oct 14, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 12, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES

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Comments

s.narayana reddy

from Addanki, Andhra Pradesh

Plz inform local technician detail my ifb mechine not working proparly

IFB Industries Customer Care's response, Sep 27, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES