[Resolved] IFB Industries — against worst service for if washing machine and technicians of ifb...

eveline hr

from Ludhiana, Punjab

Address:

147001

Sorry to say this but I am having worst experience with your services and technician services because it's been almost 3 days that I have complained against my ifb washing machine to your customer care..my complaint ticket I'd is [protected] and getting fooled by your technician Mr Rajinder Bhatti first then by your technician excecutive Mr Harjeet Singh I am not able on run my machine in a proper working as there is a problem and my washing machine is still under warranty and it's been 3 days I am not getting any service against my complaint instead of providing me service your service provider technician s making fool of me and now it's enough I will brought this matter to consumer court as I have all evidence and harassment details that your technicians and service providers giving me and made me fool by lying to me..

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Dec 15, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 10, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Tried to call you on provided number but unable to reach. This is to kindly inform you that our service technician visited and has confirmed that there is problem due to unbalance of machine. As advised by him kindly use trolley. Do write us back incase any further assistance.

Regards,
IFB Appliances