[Resolved] IFB Industries — All products and services | |||
One of the worst decisions i have made has been to buy ifb products. Not only do the products constantly have issues cropping up, but ifb has the worst after sales service! The worst customer care available in the market. You keep breaking your head with them for days after registering the complaint, and still no solution. When you tell them about the lack of service provided, they are rude and defensive.in the past 2 years i have had to make complaints at least 5-6 times, and every single time without fail the same horrible experience has followed. The customer care department is filled with incompetent fools, who sit n take complaints n do nothing. One has to invariably call branch coordinators n the situation escalates every single time. I'm so fed up with ifb that i want to just throw out my products n buy new ones. N i would suggest any new buyers to refrain from this company. Unless you want to deal with harrowing experiences with their products n after (Non) services. Was this information helpful? | |||
Jul 26, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 15, 2017 IFB Industries Customer Care's response Dear Kaulnat, Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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