[Resolved]  IFB Industries — AMC and not replacing agreed Mechanical parts

Address:

Chennai, Tamil Nadu, 600085

We had a small problem where the front door was not closing and we called the IFB people after a great struggle and they landed up and checked and asked for the AMC and they escalated the charges that if we sign an amc the charges will be much less But we insisted on the just spares and labour which they quoted much higher than AMC so we signed an amc on 18th November and on 4th December when the machine was not working and they did not turn up till 20th and informed that the motor is not working and has to be replaced and it will be come under AMC when getting amc they said all; mech parts will be covered, , , , I dont know why should I pay again 5k Can any one of the IFB officials pls intervene and help us the customers and we are really being sucked by the these touts...