[Resolved] IFB Industries

[Resolved] IFB Industries — Amc

A Ashok5088 from Bengaluru, Karnataka Nov 23, 2021 Dec 10, 2021 This thread was updated on Dec 10, 2021

I had requested to purchase AMC with rubber ...technician visited my home after month of request ..he checked machine and I paid ₹ 3780 for amc and he given sum simple slip ...after almost 7 days of payment I recieved and mail of Amc but that amc was without rubber when I asked manager he told we can't give amc with rubber but he had taken payment for with rubber amc ...manger is sayiny u wil get refund for balance amount ...and then I called customer care they saying with rubber amc is not applicable in Karnataka ...I don't understand when amc with rubber is showing on their website ...why this different rules with Karnataka...I felt ifb playing with its customer ... regret for buying ifb machine. I feel ifb cheated me ...when ur taking amount for with rubber amc why u giving without rubber .don't u need to explain customer before taking amount etc...feeling cheated worst service ...never ever purchase again ... Was this information helpful? No (0) Yes (0)
Jan 14, 2022 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 25, 2021 IFB Industries Customer Care's response Dear Sir/Madam, Sincere apologies for the inconvenience caused to you. We tried calling you on the number you provided but unable to reach.Please share your alternate number and the best time to call so that we can assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance. Regards, IFB Appliances Dec 09, 2021 Updated by Ashok5088 [protected] is my mobile number .. Verified Support Dec 10, 2021 IFB Industries Customer Care's response Dear SIr/Madam, Thank you for sharing contact number. Our team will contact you shortly. Regards, IFB Appliances Verified Support Dec 10, 2021 IFB Industries Customer Care's response Dear SIr/Madam, Hope your issue has been resolved and you are satisfied. Moreover, do write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via https://cb.ifbsupport.com/ in case any assistance is required. We will be glad to assist you. Regards, IFB APPLIANCES
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IFB Industries Customer Care

from Mumbai, Maharashtra

Dec 10, 2021

Verified Support

Dear Sir/Madam,

Please share your alternate number and the best time to call so that we can assist you.Moreover, do write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via https://cb.ifbsupport.com/ in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES