[Resolved] IFB Industries — amc not renewal

bassiak

Address:

# 762, SECTOR 26,, Panchkula, Haryana, 134116

I purchased IFB front loading machine dated 29.03.2015. Later I paid for the AMC for 2019-20. The service during this period is not properly manager. Moreover AMC is likely to be renew at present. But the compny has not taken any initiative so far. There is no option for continuing renewal online at present. What is the solution for it?
Request for Elite Aqua SX 7 KG 1200 RPM vide sr no. [protected] vide invoice no.# DEL_Bil_01L[protected]

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Aug 5, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 07, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We understand your concern and would try to get it resolved as soon as the Covid-19 situation is controlled and we get permission from the government to resume our services. Your understanding and cooperation are appreciated.

Regards,
IFB Appliances