[Resolved] IFB Industries — AW 6501 RB washing machine

jayu155

from Gurgaon, Haryana

Address:	Panipat, Haryana, 132140
Website:	na

I brought IFB Washing machine on 29.05.2013, model no AW6501RB, customer ID 10254658, since then the machine has been breaking down every six months, till now we have got it rectified 4-5 times, I have been a big fan of IFB products rite from beginning but now i plan to switch to samsung, it is very disappointing that company doesnt care about its customers .This is a defective piece given to me because all other products of IFB that i have used have been maintenance free .I am planning to launch a social media compaign against them until and unless they replace it and confirm that indeed it was a defective piece .

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Mar 17, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2015

IFB Industries Customer Care's response Dear Sir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 29, 2015

IFB Industries Customer Care's response Dear Sir,

We tried to establish contact with you but unfortunately we could not get
through.

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team