[Resolved] IFB Industries — Bad experience from ifb dealer and ifb customer care

Sreedut

from Hyderabad, Telangana

Address:

Alappuzha, Kerala, 690106

One year back I am purchase IFB 1 T AC from M/s Texmo agencies, Mavelikara. According to my experience they are one of the bad service providers in this industry.
Two days back My AC compressor is not working. So I just inform this to Mr. Venu .Sales consultant of Texmo agencies, Mavelikara and same time register a complaint via IFB Customer care . Ticket number [protected]. But till the time no response against my complaint.
So just few minutes back I am contact Mr Venu and ask him about the status of my issue from the part of dealer. He shouted to me and used Vulgar language.
I am also works with Service industry. I know what is the power of a customer. I am totally dissatisfied with IFB service.
Sreedut R

+1 photos

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Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2016

IFB Industries Customer Care's response Dear Sreedut,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Apr 23, 2016

IFB Industries Customer Care's response Dear Sreedut,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team