I bought AC from local vendor in Banda. After day of installation, ac stopped cooling . I lodged complaint many times and some engineers visited at home to resolve the issues but I couldn't resolve the issue. I spoke to regional manager too. This product should be replaced. I'm wondering how company can give bad quality of product to the customer. It's worst if giant company doesn't maintain the quality of product. No body believe to brand. It's very shameful.
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Aug 6, 2022
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
Jul 01, 2022
Updated by miku soni Really very pathetic staff and workers. They don't ask if they go customer home. They feel the are going their home.
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.
We are pleased to inform you that, our service ambassador who checked your machine has confirmed that there is no issue in your product and it is functioning normally. Kindly observe the machine and you may write back to us on our Email : [protected]@ifbglobal.com for any further assistance also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
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