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Washing Machines
IFB Industries

[Resolved]  IFB Industries — Cheating behavior of the company

My washing machine is not working for 40 days .I have raised several tickets but the company has closed all tickets without resolving the issues. I have also mailed several times but company had not responded. Also called several times to call center but nothing happened. The company's behavior towards my complaint is not acceptable.
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Sep 28, 2022
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2022
IFB Industries Customer Care's response Dear Anujrajan,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES
Verified Support
Aug 22, 2022
IFB Industries Customer Care's response Dear Anujrajan,

We are pleased to inform you that our technician has rectified the issue. Kindly observe the machine and you may write back to us on our Email : [protected]@ifbglobal.com for any further assistance also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
Complaint comments 
1 Comment

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Comments

Dear Anujrajan,

We are pleased to inform you that our technician has rectified the issue. Kindly observe the machine and you may write back to us on our Email : [protected]@ifbglobal.com for any further assistance also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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