[Resolved] IFB Industries — Cheating by amc franchise | |||
Took an amc for my ifb front loading washing machine for 2 years by paying 6136 rupees. The service person don't come after complaint. Even when they come they don't address the problem saying spares not available. Was this information helpful? | |||
Oct 3, 2021 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 01, 2021 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience. Regards, IFB APPLIANCES Verified Support Sep 02, 2021 IFB Industries Customer Care's response Dear Sir/Madam, We regret the inconvenience caused to you. To fix your machine and make it operational we need to replace a few parts for which we have already shared the estimate cost for repairs.Do let us know when you would like us to fix your machine and we would be more than happy to help. Once again, we regret the inconvenience caused and assuring you our best services. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers[protected]/[protected] Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance. Regards IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.
Regards,
IFB APPLIANCES