[Resolved]  IFB Industries — clothes being torn while washing in ifb senorita

Address:

600091

Dear sir,

I have been an ifb customer for the last 25years and the present washing machine senorita is my 4th machine.
Please refer to my earlier complaints in the same platform in the last one year. I am facing the same problem often for about a year and a half now. Your service engineers have been attending to our complaint every time but this problem continues to recur after few days of their visit. The damage that i have incurred so far is more than the cost of the washing machine. During the course of our earlier communications, i have sent few photographs as a sample of damages occurred. It is a surprise that a company like ifb has been reluctant in replying to the customer. We have not so far received a single convincing reply from your end. It is in july, the last complaint was attended and the machine was behaving well until yesterday. Today i have raised a complaint and received a ticket no[protected] dated 23.10.2018. Further met in person mr. Arun of your chennai office asking to solve the issue by explaining him the complete history.
At least this time i earnestly hope that you will seriously deal with the matter and solve the issue. I would appreciate an immediate convincing reply.

Regards
S d chari