[Resolved]  IFB Industries — complain about service center

Address:

Erode, Tamil Nadu, 638002

I bought a new washing machine on 7th november and still the service engineer didn't approached us for demo. We are in trouble for these two days because they are not responding properly. We don't know the route to resolve this... If we are calling to service centre they are skipping our call by telling some reasons and if we call to customer care they are also not assisting us properly... They are not giving us the solution...
Today morning i called customer care for the same problem... They are telling that our demo was cancelled by service center end because of plumbing issue in our home... I am shocked to hear that because we didn't have any call from technician and technician didn't visited our home and home come they can close our demo by telling some issues in our house...