[Resolved] IFB Industries — complaint # [protected] | |||||
To whomever this may concern, This information is to highlight the negligence, inability and failed service to customer so far. It has been almost four months since my washing machine stopped functioning and ‘no service’ is returned from your end since your last response to the ticket. The current situation has created a massive doubt on your teams ability to provide any sort of service at all and i’m deeply disappointed with the way this has been taken up so far. I walked through and called the local ifb point support but they use say will send the person but till now no one reach us to check. Kindly treat this as an escalation and ensure an absolute resolve is given as soon as possible. Indeed, the current fiasco will only have a second thought before i choose any ifb products in the future should this email goes over looked yet again. Note:the local vendor (From arakonam) never comes to check the issue. Complaint number: [protected] Was this information helpful? | |||||
Dec 17, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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