[Resolved] IFB Industries — complaint about overcharges

Rajesh rughani

from Bhavnagar, Gujarat

Address:

Rajkot, Gujarat, 360370

I nita rajesh rughani staying in jetpur.. I have ifb elena washing mashion and i am using since last 6 years and iam your valuable customer.. Recently i faced problem in door lock and i had complaint for the same but your service provider charge more than 500 for such a tiny work.. And the same problem solved by local service provider in very less price.. This type of monopolize behavior is not acceptable from multinational company like ifb.. So its my humble request to authority that i want want a satisfactory response for the same.
Mobile:[protected]

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Oct 30, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 28, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing Machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Regards
IFB Appliances