[Resolved] IFB Industries — complaint against improper assistance

Sheo Pujan singh

from Kolkata, West Bengal

Address:

713359

Dear ifb team,
Very sorrowfully i would like to inform you that after 50 days of my complaint for malfunctioning of my washing machine, no service man has yet reached till date.
The ticket no. Provided to me was - [protected].

*as long i had never seen such a poor service ever by any assistance provider
Thanks alot for such a bad service provided by ifb team.*

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Dec 23, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 22, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES

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Comments

sajupoulose

Ifb providing 4 year warranty. Just finish warranty period, Door lock complaint start then
Inform cistomercare after 3days service technician came and replaced new lock .

Ifb front door washing machine door lock price 700+Service charge 600 total 1300/_
It's too high not a reasonable charges

IFB Industries Customer Care's response, Nov 21, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES