[Resolved]  IFB Industries — Complaint and service lodged vide ticket numbers [protected] and [protected]

Address:

Flat no. 151, golden tone Enclave, Sector 80, Mohali, pincode-140308

I purchased two AC of your company and at the time it was assured to me the company would provide three free services but after the purchase nobody comes for the same and ultimately I call to your customer care and lodge the complaint regarding service and also one of the AC was having issue of cooling, on 12.04.2022 vide aforesaid vide ticket numbers [protected] and [protected] the your technician came to my house at 7 PM on 14.04.2022 and and after getting copies of the invoices of AC's, said he will come tomorrow and will attend complaint and service but thereafter nobody comes to attend the same. After that dealer from whom I had purchased these AC given me mobile no [protected] of one Sunil, I also call him he said I will check up with the office but till today I get no response, therefore after waiting for long time I am lodging this complaint and my aforesaid complaint is well within time. SHIV KUMAR ADVOCATE, (CUSTOMER)