[Resolved] IFB Industries — Complaint dated 13.04.17 not attended | |||||
I have registered complaint with IFB on the customer care No.[protected] of air conditioner not working on 13.04.17 (Complaint No. [protected]). I think IFB are suppose to attend the complaint within 24 hours. On 14th i was assured that the technician will attend the call by afternoon but not attended. Since then i have contacted several times but on each time i have received false promise. Today after several follow up i was assured that the technician will attend the call without fail. But once again as earlier the promise was a false one. Since the air-conditioning is under warranty period i am helpless and under IFB mercy to get my problem solved. I regrate that i have chose to be IFB customer. Hope that on some day IFB will bother to find solution of your helpless customers. Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 17, 2017 IFB Industries Customer Care's response Dear Kapil, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Apr 25, 2017 IFB Industries Customer Care's response Dear Kapil, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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