[Resolved] IFB Industries — Complaint no.-[protected]-senator 6kg washing machine

shvetav

from Bengaluru, Karnataka

Address:

560066

I have a registered a complaint regarding my senator 6 kg washing machine on 15jun2017.
Complaint no.-[protected].
A technician came the next day and said machine is not able to take water and some pat (Valve/coil) needs to be replaced and the same would be done maximum by 19jun2017.
But till today no one has turned up. Everytime i call the customer care or even the service centre i am just given a new time as to when the service will be done. Morning they say technician will come in afternoon, if i call in afternoon they say he will come in evening.
No proper answer is given neither is service... Only excuses and a new date and time.

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Jul 28, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jun 27, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES