[Resolved] IFB Industries — Complaint no [protected]

Swati Ankam

from Kolkata, West Bengal

Address:

700123

It is regret to inform you that i had made a complaint on 09.2.2016 for washing machine is not working properly. I have been given ticket no [protected] and engineer will be attended within 24 hrs.Today early morning he called me for address and for problem of machine. After informing him them to attend first half but the engineer has visited after 5.30pm and simply said some parts required. He said he will attend on Monday if parts available or otherwise on Tuesday. This type of service we will not hamper. So you are requested to send engineer on tomorrow.

Thanks and regards
Client number 3429451

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Mar 24, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2016

IFB Industries Customer Care's response Dear Swati,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Feb 16, 2016

IFB Industries Customer Care's response Dear Swati,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team