[Resolved] IFB Industries — Complaint no, 18184560 ifb washing machine complaint /poor service /part pc is not available | |||||
Please refer complaint no 18184560, the problem has not been resolved of my ifb machine despite so many follow ups and reminders to your local service center at kanpur. Some technical person visited after 3 days of my complaint and checked that my ifb machine needs some parts i. E pc 80 ic and the same was not available at kanpur and they will indent the same from lucknow. After some time when we contacted mr jitesh local person coordinator at service center regarding complaint resolution he replied in rude and disrespectfully.. We also contacted mr ram dhir singh, he is also unable to tell by what date complaint gets resolved. I have also tried to contact your br manager at lucknow but he did't respond. Please note we are going thru this type of mental torture. They are not at all responsible person and tarnishing the image of ifb in my mind. Now i have very bad perception regarding ifb service center. Please intervene and depute some responsible person to resolve the complaint urgently. Till today 18 aug the problem has not been resolved and there is no update also. Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 19, 2016 IFB Industries Customer Care's response Dear Dheeraj, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Aug 23, 2016 IFB Industries Customer Care's response Dear Dheeraj, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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