[Resolved] IFB Industries — complaint not attended properly till now. | |||
I registered a complained (Ticket no.[protected]) on[protected] for sudden Not functioning of machine due to jampped detergent tray the service Engineer visited on[protected]. After inspecting he told that the only solution To rectify the error is the tray to be broken and replaced by new one on owner Cost. It was surprise to me that instated of dismantling the top frame he want To remove the tray by distracting the whole assembly. I requested to Your service center to assigned a senior engineer to rectify the problem. I am sorry to note that the response was not satisfactory therefore i am Approaching your office to solve my problem. An early action is requested Regards D. S. Adhikari M. No. [protected] Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 13, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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