[Resolved]  IFB Industries — complaint not resolved by service center for months

I have a IFB washing machine (Elena DX).

For my machine, I have an AMC with M.V Enterprises, A.B Complex, Kattukulangara, Calicut. Receipt voucher No. [protected] dated[protected].

I really doubt the quality of parts used by M.V Enterprises during services. After every service, machine stops working in few days.

Machine again stopped working few months back. I have been continuously contacting IFB customer care and M.V Enterprises all this time for resolving issues in my washing machine. But all my efforts went in vein.

Service center is closing the complaint without my consent.
Again I am opening the complaint. New complaint [protected] is open for last 15 days. Service center is updating wrong feedback in the server like I had power supply issues which I didn't had.

I have contacted customer care center and I sent my mails also. I even contacted service center manager many times. Still nobody is interested to solve this issue.

Kindly request you to take serious action