[Resolved] IFB Industries — complaint regarding ac cooling

[Resolved] IFB Industries — complaint regarding ac cooling

S Shrutiagarwal253 from Karhal, Uttar Pradesh

I had purchased your ifb ac on march 2018 and from the very first day i am facing problem regarding cooling. This ac was purchased from khurana agencies from rudrapur. From last four months i had been complaining in customer care of ifb but no response was given to me. I requested them to send a technician so they can resolve my problem but no technician has been sent. Either you solve my problem or refund my money back. I hope this mail will resolve my problem or otherwise i will take strict legal action against ifb company and khurana agencies. Was this information helpful? No (0) Yes (0)
Sep 20, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Aug 16, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has ractified the issue. Kindly observe the machine and write us back on [protected]@ifbglobal.com incase any further assistance. Regards, IFB APPLIANCES
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Comments

Bibhuti Bordoloi

from Khawhai, Mizoram

My IFB AC is not working properly, i bought it few months ago, i need someone from IFB service centre to check this!! I called up few times to IFB service centre & explained them but no one showed up. So i am going to change this brand very soon.

IFB Industries Customer Care's response, Aug 14, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternalely you can write on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES