[Resolved]  IFB Industries — Complaint regarding neptune dishwasher

Address:Gurgaon, Haryana, 122002

I had made a complaint on the customer care for non functioing of my dishwasher on the 30th of may and was told that the systems are down and they cannot give me a complaint no but they will send someone and send me a complaint no once systems were up.
When none came i made the complaint again on the 3rd of june - complaint no [protected] and have been following up since but no response.
I have also been given some technical incharges no mr neeraj - [protected]/31 but there is no response on this no.
Its been a nightmare getting this service - how long am i suppose to wait?
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Jul 16, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
IFB Industries Customer Care's response
Dear Simran,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jun 15, 2017
IFB Industries Customer Care's response
Dear Simran,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Oh god ifb service is not good ...I would rate it 1 star..I am facing the problem too with these people...I called for servicing they came and called up several times to check when they can come to pick the machine.I called back asked them for a pick up, they said they will return in 3 days today is 6th day .I am feeling as if my machine will not return.I call up on the numbers given, but they do not answer .
IFB Industries Customer Care's response, Jun 12, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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