[Resolved] IFB Industries — Complaint regarding washing machine unattended | |||||
This is regarding my IFB washing machine which ive been using for 2 years. Ive been facing the problem right since the time of installation. The ifb rep who came for installation charged 3000 rs from me in the name of accessories. He also told me to contact him directly for any kind of problems and not to contact toll free number Withing two days of his leaving i started having this problem with the tap adapter falling off again and again during wash. I asked him to replace it then since it was not even a month of installation. However he refused and stopped picking up my calls. Later i spoke to customer executive umpteen number of times but have got very nad response the latest complaint number is [protected] for which I was supposed to get a call back and i haven't got any so far.. Very bad customer service from ifb. Was this information helpful? | |||||
May 28, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 25, 2017 IFB Industries Customer Care's response Dear Jordan, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Apr 26, 2017 IFB Industries Customer Care's response Dear Jordan, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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